Terms & Conditiond for Strawberry Field Cottages and The Snug at South Newlands Farm
Welcome: We look forward to welcoming you to our cottages Should you you make this booking you are entering an agreement with us. Please read our terms and conditions of booking.
Prices: The price includes self-catering accommodation only for Strawberry Fields Cottages, a continental breakfast is available for one night stays in The Snug on request at a small additional charge. We accept the following forms of payment.
Cash, Debit and credit cards ( Not Amex or Diners), BACS by prior arrangement..
Pets: Dogs may be permitted by prior arrangement small charge made but assistance dogs are free
Cancelation and Insurance; One you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancelation made up to 60 days before your booking you will not be liable for the total balance. For cancelations made after that time or failing to take u your booking without cancelling you will be liable for the total amount. For this reason you may wish to take out cancelation insurance. Which is inexpensive and can be obtained from any good broker.
Non-availability; We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you. Then we would refund all monies paid by you. Our liability would not extend beyond this refund.
Arrival after 4pm; Please confirm an approximate arrival time after 4pm.
Departure 10.00am please be ready to leave your accommodation by 10am on the day of departure. Unless otherwise arranged. Your bill for accommodation and any extras or services taken during your stay is payable on departure or earlier.
Damage and breakages. Please take care with our accommodation. You are responsible and liable for any damage or breakages which you cause to the accommodation or its contents. Please report as soon as they occur. We do not normally charge for minor breakage, but we may send an invoice for repair or making good if the damage or breakage is significant.
Liability. We do not accept any liability for any damage loss or injury to any member of your party or any vehicle or possessions. Service contracts are in place for mobility aids we offer but they are used entirely at your own risk.
Data. See Data details
We look forward to meeting you.